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What's the biggest challenge with digital you face in 2021?*
Getting buy-in for digital changeNo clear or up to date digital strategyInsufficient digital knowledge or skillsSpeed to make digital changeShifting our entire offering to be more digitalSomething else (please specify below):

Which of the following are most of interest to do (or do more of) in 2021?*
E-commerceVirtual experiencesMobile appVoice app/skill (e.g. Alexa)Digital representation at board-levelSingle customer view of dataPersonalisation of digital experiencesMachine learningVirtual reality / augmented realitySomething else (please specify below):