Get instant True Digital Index

1. What type of products or services do you sell or provide?*
Only physical onesBoth digital and physical onesOnly digital ones

2. How do you sell or provide products or services?*
Physical retail onlyBoth physical and digital physical retailE-commerce only

3. How digital do you perceive your business on a scale of 0-10?*
0 = not digital at all and significantly behind competitors/peers
10 = a digital leader and significantly ahead of competitors/peers

4. How many of your people are digitally-savvy and sufficiently digitally-skilled?*
NoneOnly a few junior peopleOnly our digital teamOur digital team and at least one board or executive team memberA large proportion of our people

5. Do you have a digital strategy?*
NoYes, but it's not up to dateYes, but it's not complete/holisticYes, but it's not that ambitious/forward-lookingYes, it's up to date and complete/holistic

6. What's your approach to innovation?*
We do what we've always doneWe occasionally adapt what we do to reflect shifting demandsWe have an established approach to innovation

7. How do you use automation?*
We don't use any automationWe have automated some of our processesWe automate a significant proportion of our processesWe have been using some machine learning to further improve automationWe use machine learning extensively to accelerate our operations

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